LockMeet Support

Contact Us

Have a question, found a bug, or want to request a feature? Email us:

We read every message and aim to respond within a few business days.

Frequently Asked Questions

Do I need to create an account?

No. LockMeet uses your existing iCloud account to identify you — there's no separate sign-up, email, or password.

How do I create a meet?

Open LockMeet, tap Plan a Meet, name your meet, and pick a date range, days, and time window, then tap Create. You'll get an invite code to share with your group.

How do I join a meet?

Tap Join, enter the invite code you were given, and request to join. The meet's owner has to approve your request before you can see any details — this keeps meet info private from anyone who isn't actually in the group.

How does LockMeet find a time for everyone?

Each member marks their availability — either manually on the grid, or by importing free/busy time from their iOS Calendar (free accounts get one calendar import ever, then it's a Pro feature — manual entry stays free). LockMeet shows a heatmap of overlapping availability so you can see at a glance when everyone (or most people) are free.

What does calendar import share with the group?

Only free/busy blocks — start and end times. LockMeet never reads or shares your event titles, descriptions, locations, or attendees. See our Privacy Policy for full details.

How do I lock in a time?

Anyone in the group can propose a time from the heatmap. Members vote on it, the meet's owner confirms it, and then everyone RSVPs. You can add the confirmed time to your own calendar with one tap.

What's the difference between free and Pro?

Free accounts can have up to three meets they own and three meets they've joined at a time, and get one free calendar auto-import (ever, across all your meets) — after that, calendar import is Pro-only, though you can always mark availability manually for free. LockMeet Pro removes the meet limit and unlocks unlimited calendar imports for $2.99/month or $19.99/year.

How do I cancel my Pro subscription?

Manage or cancel your subscription anytime in Settings > Apple ID > Subscriptions on your device.

How do I delete a meet or leave one I've joined?

Swipe on the meet in your list, or open it and use the menu. Deleting a meet you own removes it for everyone; leaving a meet you joined only removes your own membership.

How do I delete my data?

Remove the LockMeet app, then go to Settings > Apple ID > iCloud > Manage Storage, select LockMeet, and delete your data. See our Privacy Policy for details.

Still Need Help?

Email support.lockmeet@universe0.com and include your device model and iOS version if you're reporting a bug — it helps us track it down faster.